24/7/356 Support
Whether you have one or one hundred locations, our staff uses Joshua Project Management to create a custom project plan to meet your budget and timeline. It’s designed to break projects down to the smallest detail by trade, and also tracks required material and inventory weekly to keep your project on track. Joshua Project Management allows us to rapidly deploy a scalable workforce to deliver technical skills to support your data infrastructure requirements.
Around-the-Clock Service
The Call Center is monitored around the clock by experienced agents. Our agents work vigorously to ensure prompt dispatch, efficient management, follow up of service requests; and constant communication between our service staff, your company, and your corporate support staff.
Minimizing Disruptions
In addition to dispatching service requests, our agents maintain communication with company personnel to ensure everything possible is done to minimize disruption to your company’s day-to-day operations, and prevent unnecessary dispatches.